Objective
Motivated and resourceful Software Developer with hands-on experience in full-stack development, serverless cloud architecture, and intelligent automation using AWS. Proven ability to build and optimize applications and workflows that enhance user experiences, streamline processes, and integrate modern AI technologies. Eager to contribute to innovative, team-driven projects and grow as a collaborative engineer.
Professional Experience
Software Engineer
Tomorrow’s AI, Lexington, KY
October 2024 - Present
- Developed and deployed a full-stack appointment scheduling system using AWS Lambda, DynamoDB, SES, SNS, EventBridge, and Twilio.
- Built interactive UI components including web chat interfaces, service cards, and integrated booking tools.
- Created customer service chatbots and HTML email templates to enhance support and user engagement.
- Implemented web scraping tools and automation flows to support data-driven insights.
- Established and maintained collaboration tools such as Jira boards and Discord servers.
AI Quality Analyst | Developer
Outlier AI, Lexington, KY
September 2024 - Present
- Evaluated AI model performance with a focus on large language models (LLMs).
- Analyzed outputs for accuracy, bias, and adherence to prompt guidelines.
- Designed and executed test cases to validate AI behavior across various use cases and scenarios.
- Established and maintained collaboration tools such as Jira boards and Discord servers.
Search Engine Analyst
Raterlabs Inc, Pleasanton, CA
May 2017 - December 2020
- Leveraged analytical skills to evaluate and enhance search engine algorithms, ensuring accuracy and relevance of search results.
- Collaborated with cross-functional teams to identify areas for algorithm improvement and provided insights into user behavior and preferences.
- Demonstrated meticulous attention to detail in analyzing search queries and results, optimizing the search experience for users.
- Developed problem-solving abilities through the identification and resolution of issues related to search engine performance and user satisfaction.
Search Engine Analyst
Leapforce, Pleasanton, CA
April 2014 - May 2017
- Conducted detailed analysis of search engine results to ensure alignment with user intent and satisfaction.
- Contributed to the enhancement of search engine algorithms by providing feedback and suggestions for improvement.
- Developed strong communication skills through collaboration with team members to address algorithmic challenges and improve search engine performance.
- Utilized critical thinking to interpret search data and provide actionable insights for algorithm optimization.
Contractor
Appen, Kirkland, WA
September 2014 - September 2019
- Applied strong organizational skills to manage transcription services for various clients, ensuring accuracy and efficiency in document processing.
- Utilized attention to detail in recording voice prompts to support AI testing initiatives, contributing to the enhancement of AI technologies.
- Demonstrated adaptability by fulfilling multiple roles within the organization, including recruitment and voice prompt recording, to support project objectives.
- Developed time management skills through prioritization of tasks and adherence to project deadlines.
Office Manager
Kentucky Unlimited LLC, Lexington, KY
January 2002 - December 2014
- Managed recruitment, training, and performance evaluations of staff, fostering a collaborative and productive work environment.
- Developed effective communication skills through leading meetings and facilitating training sessions for staff and subcontractors.
- Skillfully managed multiple phone lines to coordinate appointments and deliver exceptional assistance to customers and staff.
- Maintained detailed records, organized filing systems, and proficiently utilized online databases for customer management.